Shipping & Delivery Information

Deliveries

Deliveries normally take place Monday to Friday, excluding bank and public holidays, usually between 8am to 6pm.

Deliveries are made using a tail lift vehicle which requires a solid, flat surface for the offload.

Unless otherwise requested, all deliveries are to the kerbside only. The driver may attempt to place the product on a driveway at their discretion. Please note we cannot deliver onto a slope.

When we confirm your order has been despatched by email you should:

  • check the address details and telephone number so that we can contact you if necessary on the day of delivery.
  • ensure the delivery area is flat and solid enough to take the weight of a pallet truck.
  • advise of any constraints which may restrict access to the delivery address.

Please ensure you or your representative is available to sign for the delivery, otherwise you may be liable for a re-delivery charge per pack  if the goods are unable to be left.

For large orders alternative delivery methods can be arranged. Please call our office on 01993 608 824 to discuss any delivery requirements or to seek clarification.

Whilst every effort is made to deliver the products on the agreed delivery date we cannot be held responsible for matters beyond our control that results in your products not arriving on the day specified.

We only ship to mainland UK addresses.

Small Item Courier

All small items such Pointfix Jointing compound, paving sealers, and paving cleaners are sent via a separate courier service. 

Standard Delivery Service

We offer standard delivery service to three zones on the UK mainland and this service excludes weekends and bank holidays.

  • Zone 1 (See Map and Postcode Below) - this is a 2-3 working days service. It is FREE for each item (pack/pallet) over 250kg - any shipping charges for orders under 250kg will be shown in the basket & checkout for you to review.
  • Zone 2 (See Map and Postcodes Below) - this is a 3-5 working days paid service. It is £10 for each (pack/pallet) - shipping charges will be shown in the basket & checkout for you to review.
  • Zone 3 (See Map and Postcodes Below) - this is a 3-5 working days paid service. It is £55 for each (pack/pallet) - shipping charges will be shown in the basket & checkout for you to review.

Expedited Delivery Service

We offer an expedited delivery service in Zone 1 and Zone 2. Orders must be placed before 12:00 noon for these deliveries. This service excludes weekends and bank holidays.

  • Zone 1 (See Map and Postcodes Below)
    • 24hr - Next working day paid service (noon cut off). It is £10 for each (pack/pallet) - shipping charges will be shown in the basket & checkout for you to review.
    • 24hr - Next working day pre 10:00AM paid service (noon cut off). It is £25 for each (pack/pallet) - shipping charges will be shown in the basket & checkout for you to review.
  • Zone 2 (See Map and Postcodes Below)
    • 48hr - Two working days paid service (noon cut off). It is £20 for each (pack/pallet) - shipping charges will be shown in the basket & checkout for you to review.

Scheduled Delivery Service

We offer a scheduled delivery service in all zones. This allows you to pick your preferred delivery date and time. Scheduled standard deliveries cannot be placed within the minimum lead-time (i.e. the date chosen must be at least 3 days hence for Zone 1, and at least 5 days hence for Zone 2 and Zone 3). Prices listed here are in addition to the standard or expedited charges - shipping charges will be shown in the basket & checkout for you to review based on your selection of service.

  • Zone 1 (See Map and Postcodes Below)
    • Standard Scheduled AM/PM slot (> 3 days hence with noon cut off) an additional £10 for each (pack/pallet)
    • Standard Scheduled Time Specific slot (> 3 days hence with noon cut off) Time Specific slot an additional £25 for each (pack/pallet)
    • Saturday Delivery Time Specific (> 3 days hence with noon cut off) an additional £35 for each (pack/pallet)
  • Zone 2 and Zone 3 (See Map and Postcodes Below)
    • Standard Scheduled AM/PM slot  (> 5 days hence with noon cut off) an additional £20 for each (pack/pallet)
    • Standard Scheduled Time Specific slot (> 5 days hence with noon cut off) an additional £25 for each (pack/pallet)
    • Saturday Delivery Time Specific (> 5 days hence with noon cut off) an additional £45 for each (pack/pallet)

Please call our office on 01993-608-824 to discuss any delivery requirements or for clarification.

Whilst every effort is made to deliver the products on the agreed delivery date we cannot be held responsible for matters beyond our control that results in your products not arriving on the expected day.

Postcodes

Zone 1

AL, B, BA, BB, BD, BH, BL, BN, BR, BS, CB, CF, CH, CM, CO, CR, CT, CV, CW, DA, DE, DH, DL, DN, DT, DY, E, EC, EN, FY, GL, GU, HA, HD, HG, HP, HR, HU, HX, IG, IP, L, LA, LD, LE, LN, LS, LU, KT, M, ME, MK, N, NE, NG, NN, NP, NR, NW, OL, OX, PE, PO1-29, PR, RG, RH, RM, S, SE, SG, SK, SL, SM, SN, SO, SP, SR, SS, ST, SW, TA, TF, TN, TS, TW, UB, W, WA, WC, WD, WO, WF, WN, WS, WV, YO

Zone 2

CA, DG, EH, EX, FK, G, KA1-26, KA29-30, KY, LL, ML, PA1-19, PL, SA, SY, TD, TQ, TR1-20, TR26-27 

Zone 3

AB, DD, IV1-36, IV40, IV52-55, IV63, KW1-14, PA21-38, PA80, PH1-41

Paving Direct Shipping & Delivery Zones


Standard
2-3 days *
Expedited
Next Day/48hrs **
Expedited
Next Day by 10:00am **
Scheduled
AM/PM slot ***
Scheduled
Specific Time slot ***
Scheduled
Saturday ****
Zone 1 FREE 24hrs - £10 per pallet £25 per pallet £10 per pallet £25 per pallet £35 per pallet
Zone 2 £10 per pallet 48hrs - £20 per pallet Not Available £20 per pallet £25 per pallet £45 per pallet
Zone 3 £55 per pallet Not Available Not Available £65 per pallet Not Available £90 per pallet

*2-3 working days in Zone 1; 3-5 working days in Zone 2 and Zone 3.
**order must be placed before cut off time 12:00 noon.
***minimum lead time of 3 working days in Zone 1 and 5 working days in Zone 2 and 3 - order must be placed before cut off time 12:00 noon.
****Saturday deliveries must have a lead-time of at least 3 working days for Zone 1 and 5 working days for Zone 2 and Zone 3 - order must be placed before cut off time 12:00 noon.