We will issue a refund for any returned product purchased from Paving Direct, providing we are notified within 14 days of the delivery date that you wish to return the goods, and subject to the following conditions:
Please note, only full packs or unopened accessories can be returned.
Refunds will be issued once we have received the returned goods and verified their condition, and they've been booked back into stock. This may take up to 5 working days once the goods have been received.
You will receive a full refund of the amount paid less relevant collection and re-stocking charges where applicable and any damages.
If you are returning the goods yourself, please include a covering letter / note with your full name and order number from your invoice, so we can identify the goods. Goods sent back with no information cannot be identified to the sender, which may result in a delay of your refund / credit.
Please send the goods to:
Ref (Your Name/Order Number)